We provide training and consultancy in Lean Six Sigma methodology and business process improvements towards Operational and Customer Excellence. We offer hard-skill training (e.g. Lean Six Sigma), soft-skill training (e.g. leadership competency) and consultancy (e.g. Industry 4.0 advisory).
Integrated Business Planning (IBP) and Supply Chain Management are extremely important in the current era of globalisation. Nobody is an expert in everything, so we offer programs customised to your needs. We focus on two areas of high importance:
Integrated Business Planning: learn how to integrate Supply Chain Management, Lean Manufacturing and Six Sigma into your company's business strategy. We help you analyse and improve your business processes from demand planning all the way to execution in the manufacturing plant. Areas we look at include Sales & Operating Plan, master scheduling process, inventory accuracy, supplier performance, daily schedule adherence, new product introduction process, value stream mapping and workplace organisation.
Sales & Operations Planning (S&OP): the success of a company depends on how it manages and balances demand and supply, and how the organisation takes and executes decisions to keep this balance in line with company strategies and KPIs. S&OP is a cross-functional, formal monthly planning process designed to reach consensus on a single operating plan that matches demand with supply, balances volume and mix, and reconciles operational plans with strategic and financial business goals. If you are new to S&OP, we can help you understand what it is about and how to implement it; if you have already implemented S&OP and want to take it to the next level, we can share our experience and best practices.
Courses we offer
Class A Enterprise Resource Planning (3 days)
Introduction to Sales & Operations Plan (S&OP) (2 days)
Effective Implementation of S&OP (2 days)
Inventory Accuracy Management (1 day)
Customer Experience
Customer experience has emerged as the single most important aspect in achieving success for companies in all industries. With products becoming commoditised, price differentiation no longer sustainable, and customers becoming more demanding, companies are focusing on delivering superior customer experiences.
Customer experience is not only about customer service excellence. It is deeply rooted in the company's culture, how products are made, and how services are generated and delivered to customers. How a company runs its operations affects its customer experience level. With a structured mapping process, companies gain an understanding of what causes satisfaction or dissatisfaction in a customer's experience, and management can then implement changes appropriately.
The human component of an experience is as important as the physical one. A change in a company's culture and its employees' mindsets is an effective way to improve the customer's experience on a large scale. Customer experience can only change when it becomes a business's top priority.
We help your business by providing the skillsets and solutions to support the transformation. Along with developing digitalisation and automation tools to organise company and customer information better, we help companies implement proven methodologies, including Lean Six Sigma, to improve customer perception, satisfaction and commitment.
Greenfield Startup
Starting up a greenfield project or operation is always tricky and often disastrous if not managed properly. With experience in Singapore and Indonesia, we provide a one-stop-shop consultancy service to clients, from idea to operational execution.
Establish legal entity
Preparation of the Investment Registration Application (BKPM)
Preparation of the Company Registration Application
Company Tax Registration (NPWP)
Business Registration (TDP)
Company Address Registration (Letter of Domicile)
Application for Import and Export Permit
Application for Manufacturing Permit within Environmental Requirements
Set up premises and infrastructure
Search for a suitable factory site
Negotiate leasing and/or purchase contract
Set up factory infrastructure (M&E works)
Facilities planning (electrical, water, other requirements)
Identify and purchase/transfer equipment, jigs & fixtures
Layout planning and optimisation
Setup and installation of equipment
Operations and manpower planning & execution
Identify manpower requirement
Hire the 1st phase of manpower to facilitate initial setup
HR, administration and facility
Shipping, planning and purchasing
Hire the 2nd phase of manpower to ramp up operation
Supervisors, production, engineering and maintenance
Direct staff
Project Management
On your journey to operational excellence, you will manage or be involved in projects. Effective project management skills coupled with in-depth knowledge of Lean and Six Sigma concepts help you meet project goals within cost, schedule and resource constraints.
We offer training to equip you with a disciplined set of essential skills, concepts and principles that can be applied and adapted to improve your continuous improvement project's performance. Delivered by experienced project management practitioners with a strong focus on continuous improvement, the courses give you a working knowledge of the basics of project management that you can use immediately to manage your CI projects.
Courses we offer
Project Management for CI Practitioners (2 days)
Advanced Project Management (5 days)
Microsoft Project (2 days)
Health, Safety & Environment
We define Operational Excellence as the systematic management of assets, work processes and people that enables safe, reliable and efficient operation to achieve world-class performance.
Health, Safety and Environment (HSE) is one of the key pillars of Operational Excellence. We provide practical solutions and a comprehensive range of HSE consulting services to meet our clients' needs and ensure a safe working environment for their people, business partners and surrounding communities, with programs designed to be cost-effective and to improve overall HSE performance.
Courses we offer
Establishment of K3 Management System (SMK3)
Contractor Safety Management System (CSMS)
Integrated QHSE Management System
Practice capabilities
FOUNDATIONAL METHODOLOGY
Operational Excellence & Lean Six Sigma
Master Black Belt rigor applied directly to shopfloor mechanics.
Decades of deploying structured continuous improvement across multi-plant environments. Programs combine Value Stream Mapping, Gemba walks, and root-cause analysis with formal certification pathways.
Certified Lean Six Sigma Master Black Belt & Black Belt deployments
Certified SIRI Assessors (Smart Industry Readiness Index)
Founding members of the Singapore i4.0 Transformation Alliance (SiTA)
Gemba shopfloor mechanics, VSM, and root-cause kaizen execution
Air Academy Colorado certified, 25+ years continuous improvement deployments
TECHNOLOGY & SYSTEMS
Industry 4.0 & Enterprise Architecture
From machine PLC telemetry to multi-site ERP orchestration.
Deep IT/OT convergence led by practitioners with CIO and VP-level track records. We engineer architectures that bridge factory sensors, MES execution, and financial ledgers.
Former CIO & Vice President enterprise systems leadership
Multi-site ERP rollouts and custom business suites (SAP, Epicor Kinetic)
Full e-DHR (electronic Device History Record) and Siemens MES implementation
Shopfloor IIoT connectivity, PLC telemetry, and andon intelligence
26+ years enterprise IT/OT architecture across APAC manufacturing networks
PLANT OPERATIONS
Factory Management & Engineering
Hands-on plant leadership across international manufacturing hubs.
Operational leadership running high-volume, precision manufacturing facilities across Singapore, Indonesia, and the Philippines, from greenfield commissioning to mature plant turnarounds.
Greenfield factory setup and production line commissioning
Precision engineering, cleanroom, and aviation MRO overhaul workflows
Overall Equipment Effectiveness (OEE) and reliability engineering (MTBF/MTTR)
Cross-border supplier quality, subcontractor audits, and key account delivery
Engineering leadership at Quantum, Panasonic, PerkinElmer, Siemens, and Dyson
FINANCIAL GOVERNANCE
Capital Governance & Business Valuation
Every digital initiative tied to validated cash flow and capital return.
Board-level financial discipline ensuring technology and lean initiatives deliver measurable payback, justifiable Total Cost of Ownership (TCO), and clear audit compliance.
Board-level investor relations and corporate communication governance
Rigorous capital expenditure (CapEx) payback and ROI validation modeling
TCO analysis and solution selection governance across Tier-1 systems
Licensed financial advisory qualifications with regulatory compliance standards
25+ years in banking, corporate finance, and public listed company governance
HUMAN CAPITAL
Enterprise Change & Knowledge Management
Transforming operating culture so operational gains stick.
Proven corporate academy design, leadership development, and institutional knowledge capture built over decades inside major industrial conglomerates.
Corporate academy design: Champions, Green Belts, and internal trainers
